Bird Dog Sales Agent FinalBy admin / August 24, 2019 Welcome to your Bird Dog Sales Agent Final. Bird Dog Agents go over the specifics of our support project and some of the product packages. True False None What are the benefits of being a Bird Dog Sales Agent? These businesses have expressed desire to purchase an advertising package I will have more opportunities to speak with potential customers My sales percentage may increase I don't need to worry about dropped calls during transfers When you pick up a Bird Dog call, you should say: "Hello. This is your name . I'm working with the local VFW on a project to support veterans. Can I speak with the owner?" False True None If I forget the Bird Dog's name, it's OK, because it will always be in my list of callers on the phone. True False None What are the pieces of information you must listen for when the bird dog call is coming through? The Customer's name The Bird Dog Agent's name The Customer's phone The Customer's email All of our potential Customers know that computers are sometimes slow, so It's okay to ask them to wait while their information is pulled up in the system. False True None What are the reasons it is important to enter the bird dog's name in the Links tab as soon as possible? Because bird dog sales need to be tracked Because they need to get bird dog credit for the sale Because I may forget the bird dog's name when the sale is eventually entered Because that is how they get their leads Because they need to have access to the lead to call back When the computers are slow, use scratch paper. False True None Besides "Please hold a moment while I pull up your information" when looking up a customer's lead in Vanilla Soft, what else shouldn't be said? I'm entering your information now so I can verify your company's information So (bird dog's name) says you work with VA home loans I'm looking you up in our system so that I can serve you better Our network is slow, today, I'm waiting for your information to come up You should be excited every time you get a bird dog call. True False None Why is it bad to ignore a bird call? The bird dog will need to call you directly The bird dog will need to make the sale The potential client will lose interest None I accept the terms and agreements of becoming a bird dog sales person, and understand the restrictions regarding the bird dog lead folders. Hint Real Name Phone Name Unit Name Email Address Time's upTime is Up!
